Terms and Conditions

SMS Terms and Conditions

Last updated: April 13, 2026

Program name

The CHANGE Program — operated by Progress House Association, 7516 Bridgeport Way, Suite C, Lakewood, WA 98499.

Program description

The CHANGE Program provides reentry support services to previously incarcerated BIPOC men and women. Our SMS notification service is used exclusively for internal staff alerts. When a partner organization submits an urgent support request through our website form, an automated text message is sent to on-call CHANGE Program staff members to notify them of the time-sensitive request. No promotional or marketing messages are sent.

Message frequency

Message frequency varies based on the number of urgent partner requests submitted. On average, recipients may receive fewer than 10 messages per month. Messages are only sent when a partner marks a form submission as urgent.

Message and data rates

Message and data rates may apply. Recipients are responsible for any charges assessed by their mobile carrier for receiving text messages.

How to get help

For assistance, reply HELP to any message or contact us at:
Email: info@thechangeprogram.com
Phone: (253) 363-8360

How to opt out

To stop receiving SMS notifications at any time, reply STOP to any message. You will be removed from the notification list immediately. To re-enable notifications, contact us directly at info@thechangeprogram.com.

Support contact

The CHANGE Program / Progress House Association
7516 Bridgeport Way, Suite C, Lakewood, WA 98499
Email: info@thechangeprogram.com
Phone: (253) 363-8360
Website: https://thechangeprogram.com

Changes to these terms

We reserve the right to update these terms at any time. Continued receipt of messages following any update constitutes acceptance of the revised terms.