Privacy Policy
Last updated: April 13, 2026
1. Who we are
The CHANGE Program is operated by Progress House Association, located at 7516 Bridgeport Way, Suite C, Lakewood, WA 98499. We are committed to protecting the privacy of everyone who interacts with our website and programs. If you have any questions about this policy, contact us at info@thechangeprogram.com.
2. Information we collect
We collect information you provide directly to us through forms on our website, including your name, organization, phone number, email address, and the content of your message or request. We also collect standard technical information such as your IP address and browser type when you visit our site.
3. How we use your information
We use the information you submit to respond to your inquiries, process support requests, coordinate program services, and communicate with you about your request. We do not use your information for marketing purposes without your consent.
4. How we share your information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with trusted service providers who assist us in operating our website and delivering our services, including email delivery and form processing services. These providers are required to keep your information confidential.
5. Partner and referral form submissions
Information submitted through our Partner Referral Form is received by The CHANGE Program staff via our internal group mailbox. Urgent requests may trigger an automated notification to on-call staff. Submitted information is used solely to process and respond to your request.
6. Data retention
We retain form submission data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us at info@thechangeprogram.com.
7. Your rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@thechangeprogram.com or call (253) 363-8360.
8. Cookies
Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our site may not function properly without cookies.
9. Children’s privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to this policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions or concerns about this privacy policy, please contact us at:
The CHANGE Program / Progress House Association
7516 Bridgeport Way, Suite C, Lakewood, WA 98499
Email: info@thechangeprogram.com
Phone: (253) 363-8360
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